Dining out in style? |
As I said
last week, Eyre Brothers was so good – partly precisely because it sticks to what it
knows and what it does best, instead of trying to do something different for
just a few weeks of the year.
Yesterday’s
lunch was at a rather old and pleasant pub near Croydon, with my parents. In
this case, I’m not going to name it, because the issue is wider.
We’d
lunched there about six weeks ago – and it was really very pleasant. I’d
enjoyed a pint of ale with an entirely edible steak and kidney pie. Proper pub
grub – done, if not to the calibre of Tom Kerridge, then decently.
However,
since they couldn’t get in to their favoured place this week, we returned, with
optimism in our hearts.
It was
sadly misplaced.
To be
fair, it should have been obvious. They were doing a ‘festive’ menu alongside
the normal one.
To start
with, I opted for chicken and apricot terrine with pear chutney and sourdough. What can go wrong?
The
terrine was pretty bland and so dry that it crumbled. The pear chutney was
overly sweet and the sourdough was just a doorstep that had been cut off a loaf
– I mean, come on: the least you do in these situations is toast it!
My father
had a butternut squash soup that he enjoyed. My mother had the smoked salmon
that came with a clumsy garnish of a few small leaves and more of the same
bread.
They then
both had the roasted duck leg, which was overcooked to the point of toughness.
I had a
venison suet pudding, which wasn’t bad: the suet pastry was pleasantly thin; the meat was passable, but the gravy had the taste of being out of a bottle.
All were
served with a celeriac mash that was lumpy and unseasoned, cabbage that was
so tepid and ‘al dente’ that it was
inedible, and a ‘garnish’ of a sprig of raw rosemary shoved in wherever seemed most possible.
That rosemary was perhaps the biggest indicator of there being something seriously wrong. Why would you stab in an inedible garnish like that, on a plate of food that hardly looks scintillating to start with? It’s the culinary equivalent of giving someone the finger.
That rosemary was perhaps the biggest indicator of there being something seriously wrong. Why would you stab in an inedible garnish like that, on a plate of food that hardly looks scintillating to start with? It’s the culinary equivalent of giving someone the finger.
All dishes
were advertised as including chestnuts. In the event, these were noticeable
only by their absence.
My father
didn’t bother with a dessert: my mother had sticky toffee pudding that lacked on
the sticky toffee bit – almost no sauce on the sponge and a couple of drizzles
on the plate, plus a scoop of salted caramel ice cream.
I stuck
with the ice cream alone, which was pleasant if overly rich.
My father
was so peeved by the whole business that he didn’t finish his pint of cider, while my mother and I left a
third of a bottle of wine. I say ‘left’, but I screwed the top on firmly, wiped
down the glass with a paper napkin, walked out with it and popped in the fridge
back in their kitchen.
It’s
saying something when my parents – and my father in particular – are so annoyed by a meal. Neither are them are remotely ‘foodies’ and will see greater quality in meals than I can.
The root
of the problems?
Putting on
a seasonal menu when it’s not what you’re used to doing, and catering for far
more people than you’re used to catering for.
However,
on the basis not simply of yesterday, but of a number of experiences over the
years, I suspect also that, in some cases, there is a feeling that people won’t
really notice – not least because they’re knocking back the booze.
The
increasingly shrill laughter in the room next door to us seemed to illustrate
that this was probable.
And the
equation works two ways.
Anecdotally,
but also on the basis of comments from other people, many do not particularly
expect good food – or are not looking for it – but simply want the ‘ambiance’.
As I
touched on last week, you can end up paying as much for poor quality as you do
for good. Yesterday’s meal was far from cheap.
But this
seems to be part of the same syndrome that has Brits insisting on having
sprouts with their Christmas dinner even when they dislike them.
There is
also, of course, the legendary reluctance to complain, thus allowing
places to get away with below-par food.
I didn’t
complain yesterday simply because I had no desire to make my parents feel more
awkward than they already were. And frankly, I too just wanted to get out of
the place.
Just to
note, the service yesterday was attentive and pleasant: the quality of the food
and of the cooking was not our waitress’s fault.
So, in
large numbers, we go out to dine at Christmas, apparently expecting or looking
for ‘festive’ meals.
We put up
with poor food and say that the ‘ambiance’ is more important, and then pay over the
odds for what is put in front of us.
Businesses are thus allowed to get away with providing a below-standard product.
As I said
at the top of this post: when I’ve been in France at this time of year, I have
not seen ‘festive menus’ – seasonal menus, yes, but that’s something different.
Various
people have claimed that the state of food in the UK has never been better.
At the top
end of dining, this is absolutely true. But there’s an awful lot below that,
and Christmas seems not only to emphasise the shortcomings, but also to
illustrate the rather perverse relationship that Britons seem still to have
with their food.
At this
time of year, you might assume that people would expect the best. The reality
seems to be opposite – and it seems to be acceptable.
Mind, since campaigners are still struggling to have accepted the idea of basic, national standards for hospital food, as though government doesn’t understand the link between health and what we eat, is any of this really surprising?
Mind, since campaigners are still struggling to have accepted the idea of basic, national standards for hospital food, as though government doesn’t understand the link between health and what we eat, is any of this really surprising?
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