Would you trust G4S with a van Gogh?

Who wants to trust G4S with this?

It’s amazing what constitutes ‘public services’. We might be used to thinking in terms of the likes of emptying the bins and education and health care, but many more things that we take for granted come under that label too.

And many of them are increasingly under threat.

But amid the ongoing, ideological rush to sell off anything and everything – even at a cut price, as the Royal Mail debacle showed – it’s easy to forget that our culture is a public service, and it’s also under threat.

Libraries have been facing cuts for years, with politicians revealing an utter lack of understanding about the service by suggesting that volunteers could run them.

When I was doing my ’O and ’A levels at girls grammar schools in the 1970s and into the ’80s, becoming a librarian was something that was considered a good career, requiring a proper degree.

When did that morph into, ‘oh, some local volunteer can do it’?

Now that’s not an attack on volunteers, but it begs – or should beg – the question of when and how running a library ceased to need the level of education, training and skills that it did previously.

Is the writing on the wall for quality of visitor experience?

Inevitably, such an approach doesn’t simply deskill, but in doing so, it reduces the actual service. And that illustrates how little the service is understood and valued in the first place.

Now, it seems, plans are well under way to privatise visitor services – including security – at London’s National Gallery.

The gallery – just one of many such institutions that helps draw millions of tourists to the capital every year – points out that funding from government is falling, and that it needs to increase retail and commercial activities, including opening for some groups outside normal hours.

Even accepting all that, it’s difficult to see how privatisation will help – all it does is involve a private company that needs to make a profit. And one of the first things to happen when that’s the case is that wages are hit.

Claims that terms and conditions will be protected are meaningless, as has been illustrated in Doncaster, where venture capital company-owned Care UK made the right noises before taking over a contract for the care of vulnerable people with learning disabilities – and then, when the ink was barely dry on the contract, decided to slash the pay of the people who do the actual work of caring, start employing any new staff on minimum wage and deskill the workforce by, among other things, ordering staff to stop dealing with medical or violent situations and call 999 instead.

In other words, the profit is privatised and the debt socialised.

Should gallery staff know about the exhibits?

And then, of course, there’s the issue of slashed pay leading to more people needing in-work benefits – so the taxpayer is forking out to subsidise the profits of the private company.

The deskilling of the Doncaster workforce will be replicated at the National Gallery, as the Ministry of Curiosity blog, an “insider’s guide to London’s museum-centric life” explains that a lower-paid workforce will mean, “for the gallery and public, a transient workforce with less knowledge and expertise”.

The blog also makes a very interesting link between the recent decision to allowphotography in the gallery and the plans for privatisation.

According to the Public and Commercial Services Union (PCS), similar privatisation processesat the Imperial War Museum has led to experienced staff leaving, and anincrease in the use of zero-hours contracts.

The nation's favourite painting – left to the nation by Turner

The idea of putting security for some of the world’s greatest art treasures in the hands of the likes of G4S should be enough to horrify any sentient being.

What could possibly go wrong?

After all, the likes of G4S, Serco and others have great form on all manner of things, from security itself, to proving incapable of organising a piss-up in a brewery (or the 2012 Olympics, as they were known), to overcharging and false charging for services provided (or not).

But in this case, the atmosphere has been sullied further by union reps being hit witha gagging clause by the gallery – even though named reps were quoted in the press during disputes at the gallery in 2010 and 2012, with no apparent problem.

Of course, this isn’t the only bit of the “family silver” that is being primed for sell-off – the country’s entire road network couldbe threatened too.

And the National Gallery it’s far from being an isolated case of how our culture is being dumbed-down, devalued and sold off.

In Manchester, for example, funding has been cut to the People’s History Museum – the only museum in the country dedicated to the history of ordinary, working people.

Profit fodder?

On a more general basis, moving further and further toward a low-wage economy is neither good nor sustainable for the economy, as shown by recent figures from the Office for Budget Responsibility, which revealed that, in spite of record levels of employment, tax revenues are down, and theneed for in-work benefits (including housing benefit) is up.

There may come a point when museums and galleries have to look at charging for entry – again.

But our history and our culture should not be seen as commodities, existing for the financial of the few, but unavailable to the many.

Plans to privatise huge numbers of jobs at the National Gallery are, at best, short sighted.

At their worst, its yet more evidence of an ideologically-based knowledge of the price of everything – and the value of nothing.

• 38 Degrees currently has two petitions running related to this topic:

No privatisation at the National Gallery

Restore funding to the People’s History Museum

Who's idea was muzak with the Cornflakes?

There is nothing quite like hotel living. Or at least, not when you’re staying in a hotel for work.

At home, for instance, you don’t have to face muzak with your bacon and egg. Shown to the furthest corner of the dining area first thing on Thursday morning, The Other Half was growling instantly: “Who thought I needed cheerful music with my breakfast?”

Perhaps it was a deliberate technique for getting guests in and out as quickly as possible, because after bolting his fodder with more than usual alacrity, he bolted outside for a fag, muttering grimly that, if he didn’t escape quickly, he was going “to murder someone”.

But we were in sometimes-sunny Bournemouth for a full week, so there was no escape. And although I am well over the original strangeness of it, there is something rather odd about meeting colleagues, bosses (clients) and members at breakfast for an entire week.

Odd – and not perhaps conducive to relaxation.

My own responsibilities involved penning reports on this year's UNISON conference.

That is, in effect, the union's parliament, and the debates are as impassioned and varied as one might expect.

Of course, as a member of the team staffing the conference - albeit a freelance member - obviously I cannot contribute to the debates. But like anyone else in that position, I suspect, there are times when I desperately want to say something.

So I have to make do with little notes to myself in the margins of my spiral-bound reporters' notebook.

At other times, I simply long for one of those rolly-eyed emoticons, when hearing something that i Personally find risable.

But there are always, of course, highlights. TUC president Paul Kenny turned up and delivered an entertaining speech while making me wonder if he was Ray Winstone's long lost twin. I kept expecting him to turn to Dave Pentis at any moment and say: "You're the daddy".

Neville Lawrence addressed conference on Friday and reduced much of the hall to tears with a quiet and dignified retelling of how he heard about his son's murder and the struggle for justice that has followed.

And he went on to say that privatisation of the police would be a dreadful step, with profit coming before solving crime.

When you look at the case of his own son or that of murdered private detective Daniel Morgan - let alone many miscarriages of justice - that's a salutary reminder of just how negative a step such a sell-off would be.

Carmen Mayusa, a nurse and trade union lead from Colombia, where they murder and 'disappear' trade unionists as regularly as most of us take a shower, made everyone realise that things could be a lot worse, while four of the wives of the Miami Five highlighted the injustice of the continuing imprisonment of their husbands by the US.

Our own little team was based in a bunker - sorry, room - surrounded by tons of cable and the usual piles of conference documentation, trying to keep the tech running while filing a mass of reporting from the conference hall.

Away from the serious stuff, there were chances to enjoy the banter - I know who the Manchester United fans are and had great fun joining delegates to watch the England v Ukraine Euro 2012 match.

I admit to having been one of three England fans (the others, a father and son, are pictured here) running through a remarkably wide repertoire of about four songs, while several Scottish (Ukrainian for the night) members drowned their sorrows as the co-hosts failed to score.

A very rapid lunchtime trip to the Bournemouth Oceanarium, after reading that it had introduced a pair of otters last year, proved thoroughly enjoyable.

Stan and Roxy are Oriental small-clawed otters aged two, who have been at the Oceanarium since last November.

Otters are very sociable – but only within their own family groups. It's hoped that Stan and Roxy will breed – and so their group will get larger.

One of the staff was feeding them when I was there – and explained how they help to keep them active and alert. We've thankfully come a long way since animals were simply stuck in an enclosure without any thought to their mental state.

With just the iPhone for this trip, I managed a rather splendid shot of a spiny tailed lizard.

It's well worth a visit anyway, as I skimmed around some of the other exhibits: lobsters - impossible not to think, 'dinner!' There were sharks too and a little turtle (or similar) that spotted me at the window and turned to swim right up to me

The otters gave me a much-needed dose of cuteness, that sent me back into the conference hall with a glow about me.

But for sheer, much-needed serenity, there were moments of total calm in the early mornings, sitting outside watching the sea, with the sounds of the wind, the waves and the birds soothing. There was food - and there were some personal moments of note - but that'll have to wait for another day.

And the trophy goes to …

Since I’ve just got back from spending a week in Manchester, working at the UNISON local government and national delegate conferences, it seemed like a good idea to put together a brief list of my ‘bests’ for the past seven days.

Some are serious, some are silly and some are just downright fun – and they are all entirely personal.

So, let's get going!


Most gobsmacking story of the week

Bad stories abounded, but this was left until today and the debate on what’s happening to police staff. That’s the forensics officers, the call centre staff and many, many more civilian workers.

All of whom form a vital part of the police service as a whole.

But it seems that some senior police officers think that the best way to make the cuts that the government is demanding is to sack such staff – and then replace them with police officers who, for whatever reason, cannot do the ‘beat’ stuff anymore.

But it gets better, since these replacement staff are paid, on average, double the rate for the job that the sacked staff got.

Bonkers, bonkers and downright wrong.

Full story here


Costume of the week

Well, setting aside Julian’s Manchester City FA Cup winners socks, it has to be Maureen and her partner at the president’s ‘wild west’ social on Sunday.

Nobody, but nobody else had made even close to such an effort.

Neigh and thrice neigh!!!









Quote of the week

UNISON general secretary “Dave Prentis is not King Kong.

“We do not expect him to climb the Empire State Building and pluck planes out of the sky.

“Dave Prentis is our leader. Dave Prentis is our general and you are our captains.”

I keep trying to put this right out of my mind – but then find myself musing over who would be Dave’s Fay Wray …


Expression of the week













No further comment required – Julie’s face says it all.


Most moving moments of the week

Seeing Kenny and Anne. Both of then are dealing with cancer, but both of then are still concentrating their energies on what they believe – helping others to fight for fairness and justice.

Even if you don't agree with their respective politics, they are heroic human beings.

I wonder if I could be as brave as they are?


Meal of the week

No apologies – it was last Saturday’s visit to Michael Caines @ Abode.

Under executive chef Mark Rossi, this is not cheap, but offers really super food.

I took The Other Half this time and, after a complimentary baby leek terrine, I had almond crusted veal sweetbreads with
poached quail's eggs, gribiche sauce
 and a green bean salad.

The sweetbreads were a first for me – and were lovely. Light and with a slightly gamey taste.

To follow, wild brill with 
crab crushed new potatoes,
baby fennel and sauce vierge.

And for dessert, ‘Tasting of peach’, which meant a lovely dish with a
peach parfait, soup, a peach mousse, elderflower sorbet, glazed peach and roasted almond foam.

I am also delighted to report that, after heavily recommending it and insisting we went, The Other Half enjoyed his meal too.


Best service of the week

Even I make the mistake of forgetting sometimes just how friendly the north is – particularly when compared to London.

Service pretty much everywhere was with a smile and real warmth.

But my own award for service this past week goes to Raymond, the top-hatted doorman at the Midland Hotel, for always being helpful, but also going beyond the call of duty in presenting a down-to-Earth, humorous and warm face to a legendary hotel where one Mr Rolls and Mr Royce put pen to paper on founding a little company.

I rang the hotel a short while ago to thank them and commend him in particular, and was stunned to learn he’s only been in the job two weeks.

I hope the hotel’s management realises just what a gem they have.


Funniest moment

Our conference office was in the hotel and, while we were there, a small but perfectly formed group of ladies from Estée Lauder were also having a conference.

One morning, they were lining either side of a corridor as I walked through, chatting about something or other.

I wished them all a good day – and was tickled pink to see their faces.

Am I really that scary – or was it simply that I wasn’t wearing the right make up?


Best bit of the whole week

In a staggering coincidence, my beloved Manchester City were holding a charity do in the same hotel that we were staying in on Thursday night.

Now the players and coaching staff are still all on their hols, but the FA Cup was brought in to display at the event, and all the staff (including security) were brilliant about letting hotel residents who weren’t attending the event go and gawp at it and photograph it.

For those who don’t know, the FA Cup is the oldest domestic club competition in the football world. And every year, millions tune in around the globe to watch the final.

I was not the only one to get emotional and excited – and indeed, took pictures for a number of other people.

But as a happy coincidence, one of our conference photographers was walking past as I was whispering sweet nothings to this iconic piece of silverware – and took up my camera to picture me with it. So thanks to Steve.

To those who are not football fans – I know it sounds bonkers. But I’m still glowing with the pleasure of that, and I know I’m not alone.

Bloooo Mooon ... You saw me standing alone ...

A long twilight struggle

I've often wonder if J Michael Straczynski would forgive me. Tonight I decided that he would.

There are great moments in many TV series – and there are certainly great moments in a great TV show like Babylon 5. One of these moments – actually, more than one, but bear with me – comes in episode 20 of season two, The Long Twilight Struggle.

In it, after being humiliated by the defeat of his people by the Centauri, Narn ambassador to Babylon 5 G'Kar is forced to ask for sanctuary on the station. That granted, Centauri ambassador Londo Mollari attempts to have him turned away from the council, But G'Kar has a speech to make before he leaves:

"No dictator, no invader can hold an imprisoned population by force of arms forever. There is no greater power in the universe than the need for freedom. Against that power, governments and tyrants and armies cannot stand. The Centauri learned this lesson once ... we will teach it to them again. Though it take a thousand years ... we will be free!"

I cannot remember how many times I've heard it. But watching the episode again tonight, I was close to tears. It is magnificent drama. Not just during this speech of G'Kar's, but also as Londo watches from a Centauri ship as the Narn homeworld is bombarded with weapons of mass destruction. His face tells us a thousand things.

It is a gut-wrenching, heart-rending episode.

But it means something extra for me.

Twelve years ago this year – this coming February, to be precise – my editor of the time was suspended and then sacked. The grounds were invented: a dossier that was a complete joke. But as it happened, in a Buggins's turn sort of way, I happened to be the mother of chapel at the time. That's the term we use in journalism (and other parts of the print) for a shop steward, in remembrance of the days when trade unions were still illegal in the UK, and non-conformist churches provided sanctuary for us to meet.

There I was, suddenly faced with a member – my boss, as it happened – who was being sacked for no reason other than an unholy combination of politics and nepotism.

Well, we as a chapel (the shop) decided that the Rubicon had been crossed. And we acted.

I'm not going to occupy you with the ins and outs of what happened. Suffice it to say that we won and that John got his job back.

But in the process of what happened, I found myself giving speeches to various gatherings. And inspired by G'Kar's speech, I took his words and changed them enough to make them work for us. I spent the entire strike in a B5 baseball cap too. There's even YouTube footage from a major national news provider of our picket line, and me interviewed, with that cap screwed down hard on my head.

There is an extent to which I look back with a modicum of disbelief as to how much B5 meant to me at the time. But however naff it sounds, at a time when I had to make massive decisions about what side of a row I stood on, it gave me an inspiration I'll never forget.

And tonight, as I watched The Long Twilight Struggle again, perhaps my tears were not just for G'Kar and the Narn, but also for what I ... no: for what we achieved, almost 12 years ago. And I really don't think JMS would be offended.